Purchase and Refund Policy

Digital Purchases Policy

Please choose your purchases carefully.

Once you have purchased e-commerce content from our webstore, responsibility for the goods and/or services sold are upon you.

Every effort has been made to ensure that what is listed, is what you will receive from our brand and at the best prices we can offer in the current global market.

If you find that there is an listing error or a misprint with what you have bought from the webstore, please send us feedback so that we may be able to investigate and make necessary online corrections .

We can not refund digital content bought in customer error, or change of mind,

or condition of content received once downloaded from the site to second party hardware.

We value customer satisfaction, including our availability for the reporting of issues that needs addressing for us to make any changes or updates to digital content we provide within our website.

For any and all enquiries of concern, please contact us.

Returns And Refunds Of Products And Goods

Please choose your items carefully.

Once you have finalised your cart you have confirmed that you accept our terms and conditions of purchase.

In line with Australian Consumer Law, we reserve the right to only refund on manufactural faulty goods, and not for change of mind, customer tech mistakes or last minute cancellations of product sale.

If you feel that your item has come to you pre-existing with faulty construction due to overlooked strict in-house shipping and handling pre-inspection procedures, we are happy to refund or replace the item pending the customer returning the item in these procedural steps -

* customer contacts the store immediately upon noticing any discrepancy, in a timely manner (i.e. days to a week upon receiving the item is reasonable, months later is not)

* customer lodges an online notification that a refund or replacement is needed

* customer takes photos of the item in question and submits these to the processing management of the store through the disclosed online contact avenues provided

*BEFORE appropriately packaging the item for safe return transit delivery back to store should management of the store request the customer do so

* For certain items, the customer will be required to arrange for the item to be sent back to the store at their own shipping expense,

* Other times, depending on the item, and based on the information provided with the photos, replacement may be issued free of charge to the customer without needing the return of affected goods, at the discretion of store management

* this to ensure prompt appraisal processing of any necessary free replacement (and eventual free delivery for replacement) or where applicable, the refund of the item's original cost to the customer (excluding associated postage and handling costs)

For all other enquiries or concerns please contact us.

Service Bookings and Refunds

Please choose your service request carefully.

Once you have booked virtual service content from our site, responsibility for the developments and progress of services sold are upon the purchaser to monitor.

Every effort has been made to ensure that what is listed, is what you will receive from our brand and at the best competitive prices we can offer in the current global market.

AAACS is committed to a high standard of customer service and integrity, including reasonable standards of communication, availability, concern resolutions and adaptability to individual client needs.

If you find that there is an listing error or a misprint with what you have bought from the service, please send us feedback so that we may be able to investigate and make necessary online corrections.

We can not refund digital content bought in customer error, or change of mind or refund the condition of content received as a result of any service order completion once it is downloaded from the service resource centre of the AAACS site to second party cloud or hardware.

We strictly request that any cancellations of bookings for services be made 48 hours ahead of time, by the purchaser; backed up by a submitted request by writing through the formal service contact portal. Otherwise non contact will be recognised that the purchaser is confirming that they are following through with their scheduled service order as planned.

Once a booking is cancelled, an email confirmation from AAACS that the booking cancellation has been received and is being processed for refund will be issued; and thus acts as formal confirmation and receipt by AAACS that an refund has been initiated and/or processed in reflection of this cancelled booking of service.

Bookings left uncancelled within 48 hours of its scheduled service appointment may be requested by the purchaser to be deferred to an new appointment reschedule, however if a service order has not been deferred by the purchaser and instead left non-attended or overlooked, will result in a forfeit of the booking purchase amount becoming a non-attendance and/or non-compliance fee.

Using the site of AAACS confirms that the purchaser agrees to the terms of this service delivery.

These terms and conditions are to streamline efficiency and make opportunity fair for all. Client and patron understanding and acceptance is appreciated.

We value customer satisfaction, including our availability for the reporting of issues that needs addressing for us to make any changes or updates to digital content we provide within our website.

For any and all feedback and/or enquiries of concern, please contact us.

Drop Shipping Purchases and Refunds

Please choose your items carefully.

Once you have purchased from our drop shipping supplier, they become responsible for the goods sold to you.

Every effort has been made to ensure that what is listed, is what you will receive from our brand and at the best prices we can offer in the current global market.

If you find that there is an listing error or a misprint with what you have bought from them, please refer the matter to the drop shipping supplier first.

Then please report feedback and suggestions through the contact section of this website so that we may be able to have your full experience information in context for efficiently improving our quality of service and products to you.

We value customer satisfaction, including our availability for the reporting of issues that needs addressing for us to make any changes or updates to content that is listed on any of the drop shipping stores our items are linked to.